As the summer heats up, so does Thrive. School is out, the weather is beautiful, and we're celebrating summer with new features!
Curate your contacts
Easily add or remove people from your Contacts using a button on the Profile Pane. We added this feature so that you could better manage the people that appear in your Contacts tab. Think of it as a digital update to the little black book.
Tag contacts: Sort your donors from your volunteers
If you're like us, you've amassed quite an address book. Now you can organize your contacts with custom tags! We've added a tagging feature so that you can sort, filter and view your contacts in groups that are meaningful to you.
Think about creating tags like "donor," "volunteer," "partner," "staff" and "supporter." If you've used a tag once, Thrive will automatically suggest the tag the next time you start to type it. Contacts can be added to more than one group, so get tagging!
To learn a little bit about where we're heading with this feature, check out this thoughtful article on social CRM for nonprofits on Zen and the Art of Nonprofit Technology (part 1 and part 2).
Drill baby drill: An update to reports
Our reports have always given a pretty good overview of your social media usage; in this release, we've added more detail to those reports. Drill down on your data to find out more about your social media activity on a given day. Run your mouse over any graph in our Reports tab and a green date line will appear. Click the date and Thrive will pop open a box with the details behind the data. ￼
For instance, if you click on a date in your Retweets & Reach graph, Thrive will display all the messages you sent that day and all the retweets of those messages. That's what we call sexy data!